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Terms & Conditions

A Legal Disclaimer

The information provided on our website and during our services is for general informational purposes only. While we aim to provide accurate and up-to-date information, we make no warranties, expressed or implied, regarding the accuracy, completeness, or reliability of any information, services, or products provided by Westport Lash.

  1. No Medical Advice: Our services and products are intended for cosmetic purposes only. They do not constitute medical advice, diagnosis, or treatment. Always consult with a licensed healthcare professional regarding any medical concerns.

  2. Use at Your Own Risk: You acknowledge that the use of our services and products is at your own risk. Westport Lash is not liable for any injuries, complications, or damages that arise as a result of receiving treatments or using our products.

  3. Third-Party Links: Our website may contain links to third-party websites or services for your convenience. Westport Lash is not responsible for the content or privacy practices of these third-party sites, and you access them at your own risk.

  4. No Guarantees of Results: Westport Lash makes no guarantees regarding the outcomes of its services. Individual results may vary based on various factors, including natural lash conditions, skin type, and adherence to aftercare instructions.

By using Westport Lash’s services or website, you agree to this legal disclaimer and acknowledge that any legal claims or disputes will be governed by the laws of Connecticut.

Terms & Conditions - The Basics 

Welcome to Westport Lash. These Terms & Conditions (“Terms”) govern your use of our website, services, and products. By booking an appointment or purchasing any product from Westport Lash, you agree to comply with and be bound by the following terms.

What to Include in the T&C Document

1. Services

Westport Lash provides professional beauty services, including lash extensions, waxing, and other related treatments. By booking a service with us, you acknowledge that all services are provided on an as-is basis, and results may vary depending on individual factors such as your skin type, lifestyle, and aftercare practices.

2. Booking and Cancellations

  • Appointments: Appointments are required for all services. You are encouraged to book your appointments in advance to secure your preferred date and time.

  • Cancellations: Cancellations must be made at least 24 hours before your scheduled appointment. Failure to cancel within this timeframe may result in a charge of up to 50% of the scheduled service cost. For no-shows, the full service cost may be charged.

  • Late Arrivals: If you arrive more than 15 minutes late for your appointment, Westport Lash reserves the right to shorten or reschedule the appointment, and full payment may still be required.

3. Payments

  • Payment Methods: We accept cash, credit, and debit cards for all services and products.

  • Refund Policy: Please refer to our Refund Policy for information about refunds and service adjustments. Note that all services are non-refundable once rendered.

4. Client Responsibilities

Clients are required to disclose any medical conditions, allergies, or sensitivities that may affect their treatment. Westport Lash is not liable for any adverse reactions that occur due to undisclosed medical conditions or sensitivities.

5. Health and Safety

Westport Lash follows all required health and safety regulations to ensure a clean and safe environment for both clients and staff. Clients are expected to follow aftercare instructions provided after services to ensure the best results and minimize the risk of infection or damage to lashes or skin.

6. Personal Data

By booking a service or making a purchase, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal information. We use your data solely for providing services and improving your experience with us.

7. Intellectual Property

All content on the Westport Lash website, including but not limited to images, text, and logos, is the property of Westport Lash or its licensors. You may not use, copy, or distribute any content without prior written permission.

8. Modifications

Westport Lash reserves the right to modify, suspend, or discontinue any aspect of its website, services, or products at any time without notice. We may also update these Terms from time to time, and any changes will be effective immediately upon posting on our website.

9. Limitation of Liability

To the fullest extent permitted by law, Westport Lash and its employees shall not be held liable for any direct, indirect, incidental, or consequential damages that result from the use of our services, products, or website, including but not limited to adverse reactions, delays, or loss of profits.

10. Governing Law

These Terms & Conditions are governed by the laws of the state of Connecticut. Any disputes or claims arising from your use of our services or website shall be resolved in the courts of Connecticut.

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